The people at Tech Support that try to help cannot speak English properly and I can't u...

GetHuman-lovingig's complaint issue with HP from March 2019

Help with my HP issue
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The issue in GetHuman-lovingig's own words
The people at Tech Support that try to help cannot speak English properly and I can't understand them. The customer has to repeat over and over.
GetHuman-lovingig did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman-lovingig fixed the problem
I didn't fix anything. The problem is still there and the tech support is impossible to deal with. They have a distinct language problem. Using live people who aren't proficient in English drives customers to distraction. And the hold time is also something that makes me angry. The product is good when it works but the service truly is out of Middle Ages.
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HP

complaint issue
Reported by GetHuman-lovingig
Mar 28th, 2019 - a mon ago
I have an issue with HP too
Fixed
Seen by 4 customers so far
Similar issue to 12262 others
0 customers following this
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Timeline
GetHuman-lovingig started working on this issue
Mar 28th 3:40pm
GetHuman-lovingig indicated the issue is not fixed yet.
Apr 1st 12:40am
GetHuman-lovingig confirmed the issue is fixed. Hooray!
Apr 1st 12:43am