The HP colour laser jet pro MFP M***fdw in my office is not printing properly. When pri...

GetHuman1975241's customer service issue with HP from January 2019

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The issue in GetHuman1975241's own words
The HP colour laser jet pro MFP M***fdw in my office is not printing properly. When printing PDFs it comes up with a message on the printer saying "file is corrupt" and will not print it.**It also comes up with a message saying ... add more storage & add a **GB USB drive. *We all use Apple Macs in the office and cannot use USBs that aren't approved by apple. **This was an expensive printer and we would really rather not buy a new one since its only a year and a half old!**If we could resolve this issue that would be fantastic.
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Customer service issue
Reported by GetHuman1975241
Jan 16th, 2019 - 9 mons ago
I have an issue with HP too
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Seen by 2 customers so far
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GetHuman1975241 started working on this issue
Jan 16th 11:53am