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The issue in GetHuman-rogdeb's own words
HP Notebook computer had loose plug-in and would not power up. Under warranty, computer was sent for service repair. I'm now told the laptop motherboard is damaged and cost to repair will be near $*** or they can ship it back without being repaired. The fault is cast on me, the consumer, for plugging or unplugging the power adapter cord in normal standard usage taking place on limited occasions. No excessive mishandling of the computer has ever happened. In my mind, this issue is a matter of shoddy workmanship and avoiding product warranty to fix the laptop.
GetHuman-rogdeb did not yet indicate what HP should do to make this right.
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