I apologize. I was chatting with Belle about my printer not printing in color when I p...

GetHuman1925960's customer service issue with HP from January 2019

2 views
 | 
6406 similar
 | 
0 following
Help with my HP issue
Next: our robot will wait on hold for GetHuman1925960 to get a HP rep on the line!
Always use the GetHuman Phone tocall HP. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1925960's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1925960 may need:
Name, Order number, Billing address, Email address on account, and Phone number on account
The issue in GetHuman1925960's own words
I apologize. I was chatting with Belle about my printer not printing in color when I put the new cartridge in. I searched the trash and put in the old cartridge which worked, so I am guessing the problem was the new cartridge. We did clean the cartridge heads. Belle said she would send me a new cartridge. I am on the Insta Ink program. I then accidently cut off the chat before I could tell her this. A new cartridge will solve the problem. Thank you so much.*Jan Barker
GetHuman1925960 did not yet indicate what HP should do to make this right.
I have an issue with HP too
How GetHuman1925960 fixed the problem
We are waiting for GetHuman1925960 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get HP's attention and get better help faster. Tap below to get started.
Having HP issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would HP email you?
This email address isn't valid
Follow this issue
See how GetHuman1925960 fixes it.
This email address isn't valid

HP

Customer service issue
Reported by GetHuman1925960
Jan 8th, 2019 - a mon ago
I have an issue with HP too
Not resolved
Seen by 2 customers so far
Similar issue to 6406 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1925960 started working on this issue
Jan 8th 10:05pm