I have an HP DesignJet T*** series printer, and currently am experiencing an issue with...

GetHuman-sparkiso's customer service issue with HP from January 2019

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The issue in GetHuman-sparkiso's own words
I have an HP DesignJet T*** series printer, and currently am experiencing an issue with a CZ***A black ink cartridge. It is about *** full of ink, but at times will show up as "low ink", and most recently and now continuously shows up as "missing or damaged". Luckily I have a new cartridge ready to go, so I installed that one and there appears to be no problems, so I assume this ink cartridge is defective. Since the cartridge is quite full and the warranty on the product states through *******, I'd like a replacement product sent out. Any help would be greatly appreciated.
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HP

Customer service issue
Reported by GetHuman-sparkiso
Jan 7th, 2019 - a mon ago
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GetHuman-sparkiso started working on this issue
Jan 7th 8:47pm