Hp laser jet pro *** color MFP connected to Dell desktop computer worked fine Saturday...

GetHuman1698665's customer service issue with HP from December 2018

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The issue in GetHuman1698665's own words
Hp laser jet pro *** color MFP connected to Dell desktop computer worked fine Saturday. But as of Tuesday morning I get a message on the computer, "An Internal Error has occurred...No compatible devices are installed on this system." The printer will copy fine. The computer says I have less than *** copies worth of black toner left. I have disconnected the hard wire going from my computer to the printer, I have unplugged the printer from its power source. I have removed the printer from my computer and reinstalled it and re started my computer. I would like a knowledgeable technician to remote into my computer and correct the problem.
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Customer service issue
Reported by GetHuman1698665
Dec 5th, 2018 - 2 mons ago
I have an issue with HP too
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Seen by 3 customers so far
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GetHuman1698665 started working on this issue
Dec 5th, 2018 10:59pm