Purchased an HP Office Jet **** All-in-One wireless printer yesterday. Downloaded the i...

GetHuman1376577's customer service issue with HP from October 2018

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The issue in GetHuman1376577's own words
Purchased an HP Office Jet **** All-in-One wireless printer yesterday. Downloaded the install from internet, but unable to get it to print. Downloaded with CD that came with printer, it would print a test sheet fine, but refuses to print from laptop. Even went into laptop settings, got all current updates and installed the **** printer in "scanners*printers". Still no luck. I know they're communicating because it'll print the test sheet. Wi-Fi is all good. What gives?
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HP

Customer service issue
Reported by GetHuman1376577
Oct 19th, 2018 - 25d ago
I have an issue with HP too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1376577 started working on this issue
Oct 19th 4:57pm