I live in india. Bought hp envy x *** laptop from US.*It got damaged as the power key w...

GetHuman-vaidyas's customer service issue with HP from September 2018

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I live in india. Bought hp envy x *** laptop from US.*It got damaged as the power key went inside and when I called the customer care they said that you need to order the spare parts from US yourself. we cant help you.*And even the service centre wasn't good and did nothing about it. Nobody is helping. *How will i order spare part from US ? Or whether will they be available in india?*For just a power key why i have to change the full top cover and that is very costly. **Need a solution for this and is it possible that just the power key is replaced?
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HP

Customer service issue
Reported by GetHuman-vaidyas
Sep 11th, 2018 - 3 mons ago
I have an issue with HP too
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Seen by 4 customers so far
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GetHuman-vaidyas started working on this issue
Sep 11th 9:28am
GetHuman-vaidyas indicated the issue is not fixed yet.
Sep 11th 11:32am
GetHuman-vaidyas indicated the issue is not fixed yet.
Sep 13th 5:32am