Good morning,**I did place the order on Sunday week ago. Got confirmation that it has b...

GetHuman-deronal's customer service issue with Guess from December 2019

Help with my Guess issue
The issue in GetHuman-deronal's own words
Good morning,**I did place the order on Sunday week ago. Got confirmation that it has been transmitted. *Waiting for further details. It should be a gift and really can not wait so long. Please let me know when can I expect ordered wallet.*GEU***************Prompt reply will be much appreciated It is getting unprofessional as I am waiting for reply since Monday**Regards

GetHuman-deronal did not yet indicate what Guess should do to make this right.

How GetHuman-deronal fixed the problem
After * days since my first email to them they reply with information that wallet will be delivered within *-* working days. When it came, there was stated as next day delivery.*Anyway, finally got the gift for my friend (have no time to exchange it as it has a glue stain) after ** days of placing the order.
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Guess

Customer service issue
Reported by GetHuman-deronal
Dec 12th, 2019 - 2 years ago
Fixed
GetHuman-deronal shared how to fix
Seen by 18 customers so far
Similar issue to 216 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-deronal started working on this issue
Dec 12th, 2019 10:52am
GetHuman-deronal indicated the issue is not fixed yet.
Dec 13th, 2019 9:32pm
GetHuman-deronal confirmed the issue is fixed. Hooray!
Dec 18th, 2019 10:10am