Is it possible to cancel a return request?

Asked a year ago
Yes, it is possible to cancel a return request with Guess. If you have submitted a return request but have since changed your mind or no longer wish to return the item, you can cancel the request. To do so, you will need to contact Guess's customer service either by phone or through their online support channels. Provide them with your order details and request to cancel the return. The customer service team will assist you in canceling the return request and ensure that the item is not returned. It is important to note that the cancellation must be made before the return has been processed or shipped. Once the return has been shipped, it cannot be canceled, and you will need to follow the standard return process.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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