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Can I return an item purchased online in-store?

Asked 2 years ago
Yes, items purchased online from Guess can typically be returned in-store, but it is important to verify the specific return policy to ensure a smooth process. Generally, items must be unused and in their original condition with tags attached to be eligible for a return. The receipt or order confirmation is usually required as well. The in-store staff can assist with processing the return, but it is recommended to check the current return policy on the Guess website or the confirmation email for any specific requirements or timelines related to your purchase. In addition, return policies may vary based on promotions, so it is always best to confirm the details beforehand.
Answered Jul 20th 2025

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