Can I exchange an item instead of returning it for a refund?
Asked 2 years ago
Yes, Guess typically allows exchanges for items in addition to returns for refunds. If a customer wishes to exchange an item, it is generally important to ensure that the item is in unused condition with all original tags attached. The exchange process may vary depending on the specific policies of the store or the website's return policy at the time of the transaction. Customers should also be aware of any time frame within which exchanges must be initiated after the purchase. It is advisable to check the current web page for detailed policies and any specific requirements related to exchanges. This will ensure that the process goes smoothly and that customers have a clear understanding of their options when it comes to exchanging items for a different size, color, or style.
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