*. My name is Lorretta (Laurie) Schmidt***. Yesterday I tried to redeem a Groupon that...

GetHuman-lmmccomb's customer service issue with Groupon from September 2019

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The issue in GetHuman-lmmccomb's own words
combine one Groupon for two bracelets (expires today) and one Groupon for * bracelets (expires in Nov ****) . I would like to have both Groupons combined in order to pay a lesser shipping charge. ... *. My name is Lorretta (Laurie) Schmidt***. Yesterday I tried to redeem a Groupon that expires on Sept. **.***. It is for two bracelets from Novadad.***. When I saw how much the postage was for the two bracelets, I decided to redeem another.***. I thought the sensible thing would be for the first two bracelets due to expire on Sept ** and the second Groupon for the bracelets which have a November expiration date be combined in the same deal.***. I want would like to know if I could combine both deals in the same package to cover the shipping.
I could not enter two codes. The codes for the two Groupons had to be entered separately which meant the bracelets could not be combined to save money on postage.
I would like to be forgiven for hitting the "redeem" button. I hit the redeem button for both Groupons on Sept. **. I had no idea the postage would cost so much. When I found out about the first Groupon (expiration date *******) , I thought that I could combine the **** and the ***** Groupons so I would only pay one postage cost. So I would like to resolve this by getting some Groupon bucks in exchange for the two Groupons. I will refrain from ever buying anything again that doesn't state the postage charges upfront.
I'm guessing that I've been a customer since the start of Groupons in Columbus, Ohio.
I sent an e-mail to Groupon today essentially explaining what I've written about here.
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Groupon

Two Groupons for Novadad bracelets
Customer service issue
Reported by GetHuman-lmmccomb
Sep 23rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 265885 others
0 customers following this

Timeline

GetHuman-lmmccomb started working on this issue
Sep 23rd, 2019 5:57pm