*. My name is Lorretta (Laurie) Schmidt***. Yesterday I tried to redeem a Groupon that...

GetHuman-lmmccomb's customer service issue with Groupon from September 2019

Help with my Groupon issue
First: share to improve GetHuman-lmmccomb's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lmmccomb may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-lmmccomb's own words
combine one Groupon for two bracelets (expires today) and one Groupon for * bracelets (expires in Nov ****) . I would like to have both Groupons combined in order to pay a lesser shipping charge. ... *. My name is Lorretta (Laurie) Schmidt***. Yesterday I tried to redeem a Groupon that expires on Sept. **.***. It is for two bracelets from Novadad.***. When I saw how much the postage was for the two bracelets, I decided to redeem another.***. I thought the sensible thing would be for the first two bracelets due to expire on Sept ** and the second Groupon for the bracelets which have a November expiration date be combined in the same deal.***. I want would like to know if I could combine both deals in the same package to cover the shipping.
I could not enter two codes. The codes for the two Groupons had to be entered separately which meant the bracelets could not be combined to save money on postage.
I would like to be forgiven for hitting the "redeem" button. I hit the redeem button for both Groupons on Sept. **. I had no idea the postage would cost so much. When I found out about the first Groupon (expiration date *******) , I thought that I could combine the **** and the ***** Groupons so I would only pay one postage cost. So I would like to resolve this by getting some Groupon bucks in exchange for the two Groupons. I will refrain from ever buying anything again that doesn't state the postage charges upfront.
I'm guessing that I've been a customer since the start of Groupons in Columbus, Ohio.
I sent an e-mail to Groupon today essentially explaining what I've written about here.
How GetHuman-lmmccomb fixed the problem

We are waiting for GetHuman-lmmccomb to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Two Groupons for Novadad bracelets
Customer service issue
Reported by GetHuman-lmmccomb
Sep 23rd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 265885 others
0 customers following this


GetHuman-lmmccomb started working on this issue
Sep 23rd, 2019 5:57pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies