I bought groupon for interior detail. When I called to schedule the appointment on Mond...

GetHuman-betsyweb's customer service issue with Groupon from May 2019

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I bought groupon for interior detail. When I called to schedule the appointment on Monday no one answered and the voice mail was full. I called back a few days later and was told the first appointment was the ** of May. When I try to take my car there is only some tanning place at that address . I ask around and am told to go in the dark tanning place. The tries to upset a car wash because the pressure washer will spot the exterior of my car. I decline. He says it will take * to * hours to detail the interior. I leave the car with much fear. In * hrs I get text saying the car is ready. When I get there to pick the car up it is half done. there is still a tiny spot on one seat which I remove with my finger. Then the guy tells my husband there is a city water fee for ** dollars and he has to pay tax on *** dollars. They did not clean the seat belts.......that is extra he tells me. I bought this guy has a city license and a tax license. This is a complete rip off and groupon is still offering his product. It also has * stars. The thing is a big scam!!!

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Groupon

Customer service issue
Reported by GetHuman-betsyweb
May 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 210021 others
0 customers following this

Timeline

GetHuman-betsyweb started working on this issue
May 20th, 2019 9:00pm
GetHuman-betsyweb indicated the issue is not fixed yet.
May 21st, 2019 11:35am
GetHuman-betsyweb indicated the issue is not fixed yet.
May 21st, 2019 11:40am
GetHuman-betsyweb indicated the issue is not fixed yet.
May 22nd, 2019 12:48pm