GetHuman2952768's Voucher Code Won't Work issue with Groupon from May 2019
Help with my Groupon issue
The issue in GetHuman2952768's own words
Use the Booking code provided by Groupon with the Vendor ... Expires: Sunday, Jun **, **** (** Days)*Deal Details: * Hour Axe Throwing Session - *:**pm * Hour Axe Session for * persons*Time: Jun **, *****Purchase Date: Thursday, May *, *****Order Number: ***********From the date of purchase there was an issue with the Booking code being not what the business was needing to honor the group-on - They want an ALL Letter (a * letter redemption code)... I received a booking reference (probably due to size of the party). **Regardless of all sales being final, NO one (group-on or vendor) seems to be honoring or resolving the issue. Its now been a couple of weeks and we keep getting blown off. Honestly if it was just the ** dollars, I'd understand. This is around $*** dollars that is being stolen at this point from me and I am not happy!!!! I need this issue resolved this week (May **, ****). We have been patient and waiting for groupon to call the vendor to fix and it still has yet to be resolved and I am tired of messing customer support. **Group-on is currently in violation of honoring the sale, so the "all sales are final" is BS at this point. If I do not get resolution TONIGHT I am challenging this charge and reporting you and the vendor to the BBB and will be taking further legal action and insuring bad reviews will be heard.
that the vendor is NOT ACCEPTING THE BOOKING CODE! THEY WANT A * LETTER REDEMPTION CODE THAT WE HAVE YET TO GET FROM GROUPON
I need Group-on to CALL the vendor ((***) ***-****) to resolve the issue or give me a full refund due to FALSE SALE. How hard is it to simply generate a redemption code to satisfy the vendor? I do not understand the issue. you will be losing me as a customer however the outcome when this is resolved.
Have continuously followed the instructions by both the vendor and Groupon, it has yet to be escalated or even resolved
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