I bought a groupon for a salon, but it was a scam.

GetHuman-moickle's Refund My Order issue with Groupon from April 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-moickle's own words
I was trying to make an appointment but the woman never called back or answer. ... I bought a groupon for fusion hair extensions and havent been able to get ahold of the seller. I tracked down the location the seller used and the owner of that location said the woman did not work there, and has been using this scam for over a year. This is my second attempt to contact groupon, the owner of the salon has also made several attempts. I need this matter to be solved in a timely manner. It has been a week so far.
I called over and over and tracked down her address and the person who sold the groupon doesnt work there and has been doing this scam for over a year.
I need my money refunded, the groupon to be taken down, and to make sure this woman Isela doesnt do this to other customers.
I have been a member for years, but i very likely wont use groupon again
I have tried contacting the woman selling her groupon via phone, email and facebook.
How GetHuman-moickle fixed the problem
I spoke to a representative on groupon live and they offered to give me groupon buck, i refused and they refunded me the full amount.
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Groupon

Fushion hair extensions
Refund My Order issue
Reported by GetHuman-moickle
Apr 23rd, 2019 - 2 years ago
Fixed
GetHuman-moickle shared how to fix
Seen by 11 customers so far
Similar issue to 197088 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-moickle started working on this issue
Apr 23rd, 2019 7:30pm
GetHuman-moickle indicated the issue is not fixed yet.
Apr 24th, 2019 12:02am
GetHuman-moickle indicated the issue is not fixed yet.
Apr 24th, 2019 12:03am
GetHuman-moickle indicated the issue is not fixed yet.
Apr 24th, 2019 12:06am
GetHuman-moickle indicated the issue is not fixed yet.
Apr 24th, 2019 9:05pm
GetHuman-moickle indicated the issue is not fixed yet.
Apr 25th, 2019 6:29pm
GetHuman-moickle confirmed the issue is fixed. Hooray!
Apr 26th, 2019 8:13pm

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