I have called in three times on this and was disconnected by your service on the fourth...

GetHuman2618520's customer service issue with Groupon from March 2019

6 views | 183762 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2618520 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2618520 can let us know if they help or not.
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Before contacting them, items GetHuman2618520 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2618520's own words
I have called in three times on this and was disconnected by your service on the fourth call due to high call volume’ so am writing this email. I have a Groupon for a **x** acrylic print which will expire tomorrow. I have spent * hours so far today on this project with multiple attempts to use the groupon and your site rejects it every time I apply the code. My photo uploads fine. I have downloaded and used Google Chrome and still the code is rejected. I request that you extend my expiration date on this until you correct the issue. Or send me a refund of my payment. I have no more time to devote to this matter today. My account is under my email address: *****@***.com. The Groupon code is WIEEDGKUUSS.Please get back to me with instructions on how to resolve this matter.

GetHuman2618520 did not yet indicate what Groupon should do to make this right.

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Customer service issue
Reported by GetHuman2618520
Mar 28th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 183762 others
0 customers following this


GetHuman2618520 started working on this issue
Mar 28th, 2019 7:08pm

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