Purchased a Botox Groupon from sunrise clinics. Tried calling the provider number for...

GetHuman2316912's customer service issue with Groupon from February 2019

14 views | 167622 similar | 0 following
Help with my Groupon issue
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GetHuman2316912's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2316912 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2316912 can let us know if they help or not.
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Before contacting them, items GetHuman2316912 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2316912's own words
Purchased a Botox Groupon from sunrise clinics. Tried calling the provider number for * weeks I would get no answer then sent to a mailbox that you could not leave a voice mail to because it was full. I emailed no response. Yesterday I decided to go directly to the location on the groupon, it’s a vacant office. I googled the place and found another location where someone did answer I explained to them I had purchased a Groupon and she was very nervous and told me to give her * days to figure out where to send me? *) I don’t have time for her to figure out “where to send me” I’m leaving the country in * days *) if you did not have a location why would you put out a Groupon. At this point I would like a refund because I can’t trust the seller or quality.

GetHuman2316912 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman2316912
Feb 27th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 167622 others
0 customers following this

Timeline

GetHuman2316912 started working on this issue
Feb 27th, 2019 3:24pm

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