I received a text today from Hermes stating my order was being delivered today. When I...

GetHuman1406202's customer service issue with Groupon from October 2018

7 views | 74066 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1406202's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1406202's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1406202 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1406202 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1406202 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1406202's own words
I received a text today from Hermes stating my order was being delivered today. When I got home I had a sorry we missed you slip, which stated that the parcel had been left on my doorstep. After a lot of searching around the area of my doorstep I have not been able to find any parcel whatsoever. My doorstep is not a secure area to leave a parcel and anything left on it would easily be seen by passers by on the pathway so I am concerned that it may have been stolen after being left there by the courier. I currently have two outstanding orders with Groupon but I believe this to be the order for the R*-D* Sphero. Can you liaise with Hermes on what exactly has happened here and have the parcel re-delivered as soon as possible?

GetHuman1406202 did not yet indicate what Groupon should do to make this right.

How GetHuman1406202 fixed the problem

We are waiting for GetHuman1406202 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1406202 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1406202
Oct 24th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 74066 others
0 customers following this


GetHuman1406202 started working on this issue
Oct 24th, 2018 9:29pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians