I would like Groupon to clarify the exact date of expiration of the voucher and be assured that the merchant will accept it on that date. Other questions already indicated. I was finally able to get to a live chat option from the GetHuman connection. I was offered a trade-in for a new voucher with the same benefits and the same merchant, but with a later expiration date. My other questions were not answered. I was sent a copy of the chat transcript via email.

GetHuman1349441's customer service issue with Groupon from October 2018

8 views | 69857 similar | 0 following
Help with my Groupon issue
GetHuman1349441's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1349441 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1349441 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1349441's own words
*. Voucher and "ready to redeem" printouts state expiration of ********.**. ******** email states expiration of ********.**.******* email states expiration of ********.**a) Can you confirm that I can use this voucher on ********?*b) Will you honor your "Groupon guarantee" if the merchant does not accept this voucher on ********?*c) This type of one day discrepancy has occurred before. Can you explain why this happens and which expiration date we can count on?*d) Fine print indicates that there may be restrictions on what age persons can use this voucher. Can you please clarify what the restriction is and the age group it applies to?**I would appreciate the opportunity to speak or chat with a customer service representative as soon as possible.**Thank you.

GetHuman1349441 did not yet indicate what Groupon should do to make this right.

How GetHuman1349441 fixed the problem

We are waiting for GetHuman1349441 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1349441 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1349441
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 69857 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman1349441 started working on this issue
Oct 15th, 2018 6:03pm
GetHuman1349441 shared this issue with others over email
Oct 15th, 2018 6:07pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians