URGENT : please call or reply to my email. As You don’t provide a phone number to talk...

GetHuman-subad's customer service issue with Groupon from October 2018

4 views | 69174 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-subad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-subad's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-subad will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-subad can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-subad may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-subad's own words
URGENT : please call or reply to my email. As You don’t provide a phone number to talk to customer support representatives directly. *NEED Refund for the amount paid for coupons expired but not used since **** .*THIS IS MY THIRD ATTEMPT. **********************************SUE RAMNATH- (***). ***-****** email: *****@***.com**I this is my third time trying to contact customer support representative regards the expired groupons I be purchased since **** to **** or even ****. My hair & nails coupon and my car or auto detailing coupon expired. But I should be still entitled to the the money I paid to purchase it . I also have Indian restaurant coupons that I paid for and never used and expired. But I still am entitled to the money I paid to buy them. *I tried to send these messages to Groupon customer service and nobody cares enough to reply. *Please call my cell number and keavexa message. Saying you are from Groupon and I will call you back. As I do not answer strangers or non recognizable cell numbers. Thanks *My name is Sue Ramnath abd I live in Carol Stream, IL. My cell number is (***) ********.

GetHuman-subad did not yet indicate what Groupon should do to make this right.

How GetHuman-subad fixed the problem

We are waiting for GetHuman-subad to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-subad fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-subad
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 69174 others
0 customers following this

Timeline

GetHuman-subad started working on this issue
Oct 13th, 2018 9:22pm