To Whom It May Concern:**I received a Groupon notice that a discount was available for...

GetHuman-palazzet's customer service issue with Groupon from October 2018

13 views | 68923 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-palazzet's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-palazzet's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-palazzet will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-palazzet can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-palazzet may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-palazzet's own words
To Whom It May Concern:**I received a Groupon notice that a discount was available for carpet cleaning services performed by Quick-Kleen in Pittsburgh, Pennsylvania, owned by a man named Ray Wojcik. I planned to purchase that Groupon and, using the phone number provided in the Details section of the Groupon email, I phoned Quick-Kleen to ask some questions about their service. The scheduler, a woman named Jeannette told me that it was not necessary for me to use a Groupon, since they could schedule the cleaning service with me directly and offer me a discount. This seemed questionable at the time, but since I had only used a Groupon once before, I took Jeannette’s advice and scheduled the cleaning service directly with her.**On September **, ****, a Quick-Kleen crew came to my home and cleaned my carpets. In the process, they blew out two wall sockets, located side-by-side, in my kitchen. I reported the damage to Jeannette, who refused to give me the name or phone number of a manager. Later that day a man from the Quick-Kleen office your office returned my call, denying responsibility for the damage to the wall sockets, which his crew has used to operate their steam cleaning machine. He refused my request to send a person to survey the damage done to my home. **In trying to contact Quick-Kleen, I discovered that:**.*The company does not advertise a physical address, only a post office box.**.*There is no way to contact the management or owner of the company (the scheduler denied my request for a name of a manager).**.*The company is not registered with or certified by the Better Business Bureau.**.*There are numerous complaints about this company on the Internet.**I recently filed a complaint against this company with the Pennsylvania Bureau of Consumer Protection, Office of the Attorney General, and a separate complaint with the magistrate of my township. **It is evident that Quick-Kleen is a shady company that uses disreputable business practices. Since I have used a Groupon in the past, and since friends and relatives of mine regularly use Groupon, I am writing to notify you of the questionable business practices of Quick-Kleeen Home Services. Since I did not use a Groupon for this company’s service, but since I became aware of the company through an e-mail from Groupon, I feel that you should be aware of the way that this company operates. **Sincerely,**Dr. Nick J. Palazzetti**** Cherokee Drive*Butler, PA ***********@***.com*Phone: ***-***-****

GetHuman-palazzet did not yet indicate what Groupon should do to make this right.

How GetHuman-palazzet fixed the problem

We are waiting for GetHuman-palazzet to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-palazzet fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-palazzet
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 68923 others
0 customers following this


GetHuman-palazzet started working on this issue
Oct 13th, 2018 1:26pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies