You guys keep ******** around with the internet and all this other stuff when you should be just calling my cell phone ***-***-**** we will resolve the issue I will not slander you I will not give you bad reviews I will not call the BBB if you guys take care of this no problem Trump *****

GetHuman-johnones's Recover Account issue with Green Dot from April 2019

7 views | 60088 similar | 0 following
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The issue in GetHuman-johnones's own words
Trying to get my money from a card that was lost or stolen I do not have the card number but you have my info it was registered ... I lost my GreenDot card it still had money in it it was registered in my name and address so hopefully you can recover it and send me a new card
You don't realize that I do not have the card number the money is floating around out there on a card that is no longer in existence but you have my information you have my name you have my address I just want you guys to give me a new card or write me a check for the money that was in the card
A refund on a different card or send me a check in the mail it is very simple I do not have the card I had eBay give me a refund they went directly to that card that I used and I do not have that card anymore I want you to send me a check or send me cash or send me a new card with the money I have on there it is a roughly $***
Because I haven't given you guys a bad review yet for all the time I've wasted trying to get a hold of a customer service representative and you guys do not call me back I offered my phone number my name is John Constable *** Main Street South Lonsdale Minnesota you have my card numbers on file I need a refund
Yes I have tried contacting customer service through the number you have listed on the back of cards that you sell and nobody answers the phone it is a automated service this does not help
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Green Dot

Green Dot prepaid Visa gift card load and go
Recover Account issue
Reported by GetHuman-johnones
Apr 8th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 60088 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-johnones started working on this issue
Apr 8th, 2019 7:20pm
GetHuman-johnones indicated the issue is not fixed yet.
Apr 12th, 2019 6:09pm
GetHuman-johnones indicated the issue is not fixed yet.
Apr 13th, 2019 3:48am
GetHuman-johnones indicated the issue is not fixed yet.
Apr 13th, 2019 3:52am
GetHuman-johnones indicated the issue is not fixed yet.
Apr 21st, 2019 2:49pm
GetHuman-johnones indicated the issue is not fixed yet.
Apr 21st, 2019 2:50pm

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