Green Dot Customer Q & A

Answers to Common Problems

Use Green Dot's Phone Number

Green Dot's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Green Dot.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Green Dot.
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Click below to show 15 more questions, answers, and complete guides to common Green Dot customer support problems.

Recent reasons customers contacted Green Dot:

I got * loans and they were yo go-to green dot will I got * cards and my account with g...
Hi, I'm not able to activate or register my green dot temporary card which was presente...
Need a fax number for greendot
I have been able to access my money that is direct deposit into my greedot account sinc...
My green dot new account is being linked to a old account I had on a email and device I...
I no longer have same phone or email and lost my card
Green dot will not verify Identity so my account is frozen customer service ***** idk...
I can download the card in my Apple wallet
Greendot have restricted my account ive tried to get a hold of someone on three separat...
I chatted with a Agent on Messenger **-**-** about * accounts I accidentally opened, th...
Hi. I haven’t received my green dot card with chip access .
I created a dispute of * charges on my card November seventeenth. There was a prizedly...
Card will not register. Says invalid number. Tried multiple times. Called multiple t...
I still haven't received my green dot card and it's been * weeks I need a check for the...
My name is Daniel tipton and I still haven't received my replacement green dot card and...

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Does GetHuman work with Green Dot?

GetHuman does not work with Green Dot's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Green Dot at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Green Dot's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Cancel My Green Dot Card?
How long does it take to receive a replacement Green Dot card?
How do I activate my Green Dot card?
How Do I Report My Green Dot Card as Lost or Stolen?
How Do I Dispute a Charge and Get My Money Back from Green Dot?
How Do I Speak to a Customer Service Rep About My Green Dot Card?
Why is my GreenDot prepaid card not working?
Solutions to common issues

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