I bought one of your cards I loaded money onto it and it was an invalid card in fact the store had to pull a bunch of Green Dot cards now you promised to refund me my money by October **st but you have yet to do so where's my money?

GetHuman1524021's customer service issue with Green Dot from November 2018

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The issue in GetHuman1524021's own words
Well I had spoke with somebody talk to the manager of the Walgreens where I got the card and they saw my receipt shows that I put the money on the card but the card was invalid and he said he had to pull a whole bunch of Green Dot cards for the same reason now my memory recollection says that we spoke with someone and I was told I was going to receive a refund by October **st and I never did an... ... I had bought a GreenDot card at my nearest Walgreens which is the corner of Watt Avenue and Elkhorn Boulevard and I loaded $** on to it I have a receipt there manager talk to you I talk to you I was supposed to get you were going to reimburse me by October **st and I never got anyting
Is I needed this card for a very important reason to do a very important background check on some caregivers that are acting deviant and keeping me and my son apart and I'm not rich I'm poor so I can't afford to be out ** bucks and I I am a good customer but I'll make sure to warn everybody about rain. From now on
They said they were going to refund me my money I didn't get it I want my money back I put money on the card their card was no good and you can't even talk to her alive human it's ridiculous
I'm a good customer because I don't like to have a bank account but I don't like to carry cash around on me and it's nicer sometimes I I want it on a card that I don't want people to continue to be able to take it out from without my authorization but Green. Is just very poor customer service
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Green Dot

Green dot loadable debit*credi
Customer service issue
Reported by GetHuman1524021
Nov 13th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 25011 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman1524021 started working on this issue
Nov 13th, 2018 1:13am
GetHuman1524021 shared this issue with friends on Facebook
Nov 13th, 2018 1:13am
GetHuman1524021 indicated the issue is not fixed yet.
Nov 13th, 2018 10:31pm