I am a victim of fraud. I have never received a card and the account doesn’t have my information on it. I can’t call because I don’t have the information to get through

GetHuman-jaxonbre's customer service issue with Green Dot from October 2018

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The issue in GetHuman-jaxonbre's own words
Find out whose account this is that my money has been put on. Find out why you don’t call me and help resolve this issue. Find out why you won’t help me but put that the issue was resolved even though you did nothing. ... I filed my taxes & ask TurboTax for the prepaid card option. I never got my card. I have finally gotten them back on the phone and they said it was put on the green dot card * I supplied. I have never even heard of green Dot so I didn’t supply the *. I can’t get anyone on the phone to figure out what is wrong. A prepaid card * was on my filed tax but I didn’t put it there. I have Never had a prepaid card. I am a single monther and need my money. The account * they said was on it was-*************Sincerely, Brittany Daughdrill- ***-xx-*****Phone ****-***-********** Neal Rd.*Loranger, la *****
I can’t speak to someone
I want a call back. I want my money refunded and put on a card and mailed to ME. Green dot has had my refund since May **. It’s on someone’s card but I dont know who.
I’m not a customer- I haven’t gotten a card but my income tax refund it on someone else’s card
I have called Turbo tax, IRS, and tried every way I know to reach Green Dot. They say it’s Green Dots problem. Please help me
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Green Dot

Green dot card
Customer service issue
Reported by GetHuman-jaxonbre
Oct 15th, 2018 - 4 years ago
Seen by 13 customers so far
Similar issue to 20433 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman-jaxonbre started working on this issue
Oct 15th, 2018 7:52pm
GetHuman-jaxonbre indicated the issue is not fixed yet.
Oct 15th, 2018 7:55pm