Walmart sold me an invalid card

GetHuman-mariegg's customer service issue with Green Dot from October 2018

Help with my Green Dot issue
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-mariegg's own words
Get a refund on a card that doesn't work! ... I purchased a walmart green dot card for $** and the number is invalid, so i can't register it or get it refunded. Your phone service doesn't recognize the number and cuts me off. I want a refund. I've emailed a scan of the care and a receipt to *****@***.com and a second email address provided and got no response. Please call me at ***-***-****! *The card number is ****************. I want a check for $** mailed to me. Call me for my address please.
The card number is ****************. I want a check for $** mailed to me. Call me for my address please.
I purchased sixty other cards at the same time, all of which worked. I would be likely to buy them again if I can get this resolved.
I have an issue with Green Dot too
How GetHuman-mariegg fixed the problem
We are waiting for GetHuman-mariegg to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Walmart $** cash card
Customer service issue
Reported by GetHuman-mariegg
Oct 15th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 20371 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-mariegg started working on this issue
Oct 15th 3:41pm
GetHuman-mariegg indicated the issue is not fixed yet.
Oct 15th 3:42pm