Walmart sold me an invalid card

GetHuman-mariegg's customer service issue with Green Dot from October 2018

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The issue in GetHuman-mariegg's own words
Get a refund on a card that doesn't work! ... I purchased a walmart green dot card for $** and the number is invalid, so i can't register it or get it refunded. Your phone service doesn't recognize the number and cuts me off. I want a refund. I've emailed a scan of the care and a receipt to *****@***.com and a second email address provided and got no response. Please call me at ***-***-****! *The card number is ****************. I want a check for $** mailed to me. Call me for my address please.
The card number is ****************. I want a check for $** mailed to me. Call me for my address please.
I purchased sixty other cards at the same time, all of which worked. I would be likely to buy them again if I can get this resolved.
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What Do I Do If I Forgot My Greendot Login?Can You Use a Greendot Card While Traveling Internationally?How Do I Cancel My Green Dot Card?How Do I Speak to a Customer Service Rep About My Green Dot Card?How Do I Cancel My Green Dot Card?
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Green Dot

Walmart $** cash card
Customer service issue
Reported by GetHuman-mariegg
Oct 15th, 2018 - 4 years ago
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Seen by 9 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-mariegg started working on this issue
Oct 15th, 2018 3:41pm
GetHuman-mariegg indicated the issue is not fixed yet.
Oct 15th, 2018 3:42pm

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