I purchased a $*** green dot card, but i had problems using it. So green dot sent me a...

GetHuman-wwwlove's customer service issue with Green Dot from August 2018

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The issue in GetHuman-wwwlove's own words
I purchased a $*** green dot card, but i had problems using it. So green dot sent me a check to refund my funds. There was a mistake on the check so I was unable to cash it. The customer representative that i spoke with told me to write a letter and get it notarized. I sent it about * weeks ago and I haven't receive any funds nor information about this situation. Please let me know something or what other steps to take to receive my money. Thanks
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Green Dot

Customer service issue
Reported by GetHuman-wwwlove
Aug 12th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 66 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-wwwlove started working on this issue
Aug 12th, 2018 11:32pm