The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-wwwlove's own words
I purchased a $*** green dot card, but i had problems using it. So green dot sent me a check to refund my funds. There was a mistake on the check so I was unable to cash it. The customer representative that i spoke with told me to write a letter and get it notarized. I sent it about * weeks ago and I haven't receive any funds nor information about this situation. Please let me know something or what other steps to take to receive my money. Thanks
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