No card! No customer service! Just give me my money back!

GetHuman-mrsmygr's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman-mrsmygr's own words
Build my credit ... I have not received my card yet. I called the hotline and my birthday is apparently wrong on the account but I can not speak to a person to fix the issue. The money was taken out of my account on *******.
I do not have a card to give them a number and this problem could be easily fixed if I could speak to someone!!!
Just give me my money back, it's too hard to resolve any issues that I may have.
When I saw the ad on credit karma for a secure credit card, I picked the Primor card because it had the best apr, I did not realize it was green dot and I am very unsatisfied with this service. I really just want my money back.
I don't know how to fix this. Green dot only has one number listed and you have to know the card number or your ssn. I put my social in, it asked for my birthdate, I put in my birthday and it says that's the wrong answer and we continue this cycle until the automated system cuts me off . So my money has been taken out of my account, I have no card, and no way to fix this!!
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Green Dot

Primor secure credit card
Customer service issue
Reported by GetHuman-mrsmygr
Jun 29th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 9 customers so far
Similar issue to 7522 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-mrsmygr started working on this issue
Jun 29th, 2018 11:25pm
GetHuman-mrsmygr indicated the issue is not fixed yet.
Jun 30th, 2018 12:29am
GetHuman-mrsmygr indicated the issue is not fixed yet.
Jun 30th, 2018 12:34am
GetHuman-mrsmygr indicated the issue is not fixed yet.
Jun 30th, 2018 12:40am
GetHuman-mrsmygr indicated the issue is not fixed yet.
Jun 30th, 2018 12:42am
GetHuman-mrsmygr indicated the issue is not fixed yet.
Jun 30th, 2018 1:11am
GetHuman-mrsmygr indicated the issue is not fixed yet.
Jul 1st, 2018 12:26am