I filed my taxes and was supposed to get a green Dot card I never received the card I c...

GetHuman-shanenag's customer service issue with Green Dot from June 2018

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The issue in GetHuman-shanenag's own words
I filed my taxes and was supposed to get a green Dot card I never received the card I can see that the money is on the card online but I still have not received the card itself I have filed online and stated that I never received it and you charged me five dollars but still have not received a new card just that you have block the original card and if I show proof of I'd you will unblock the card but again I have no card please please help me I really need the money I have tried calling but will no help to actually talk to a live person
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Green Dot

Customer service issue
Reported by GetHuman-shanenag
Jun 28th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 15 customers so far
Similar issue to 7243 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-shanenag started working on this issue
Jun 28th, 2018 2:21pm
GetHuman-shanenag indicated the issue is not fixed yet.
Jun 29th, 2018 3:29pm
GetHuman-shanenag indicated the issue is not fixed yet.
Jun 29th, 2018 3:34pm
GetHuman-shanenag indicated the issue is not fixed yet.
Jun 29th, 2018 3:35pm
GetHuman-shanenag indicated the issue is not fixed yet.
Jul 1st, 2018 3:24pm