I recently recovered my account. I changed my phone number and marked that I want the n...

GetHuman6141430's Update Account Information issue with Google from June 2021

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Before contacting them, items GetHuman6141430 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman6141430's own words
I recently recovered my account. I changed my phone number and marked that I want the new number to be my recovery number. I deleted my old number since I no longer have access to that number. I can not do anything in my gmail account without being asked to verify it is me, but the code is being sent to the number I have no access to even though that number was deleted and not on my account. What do i need to do?

GetHuman6141430 did not yet indicate what Google should do to make this right.

How GetHuman6141430 fixed the problem

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Google

Update Account Information issue
Reported by GetHuman6141430
Jun 2nd, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 21641 others
0 customers following this

Timeline

GetHuman6141430 started working on this issue
Jun 2nd 11:27pm

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