I have been locked out of my gmail account for some time. I created the account on an o...

GetHuman5880776's Recover Account issue with Google from March 2021

Help with my Google issue
First: share to improve GetHuman5880776's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5880776's own words
I have been locked out of my gmail account for some time. I created the account on an old iPhone XS and when I try to recover the account it asks me for the password or if I hit the 'try another way' button it asks me to address the prompt on the old phone. Which I no longer have. So how can I answer some security questions or something if it doesn't allow me the opportunity?**The gmail account in question is: *****@***.com
I just need a way to show ownership so that the password can be reset.
I've tried all the passwords that I use for email however, I believe it was a 'strong' password suggested by my iPhone at the time.
How GetHuman5880776 fixed the problem

We are waiting for GetHuman5880776 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Account issue
Reported by GetHuman5880776
Mar 24th, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 20758 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account


GetHuman5880776 started working on this issue
Mar 24th 12:46am