My phone was factory reset I don't remember what my password was changed to five months...

GetHuman-allinsha's Update Account Information issue with Google from March 2021

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Before contacting them, items GetHuman-allinsha may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
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The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman-allinsha's own words
My phone was factory reset I don't remember what my password was changed to five months ago for my email *****@***.com trying to do alternate methods the old phone number that's in there has been has not been my number for a year my father's name is not what it is and that's the only question to let me ask I do not remember how to get in or have any way to get into the other email I can send you my a copy of my photo ID you can even email me back at my son's email address which is *****@***.com thank you in advance

GetHuman-allinsha did not yet indicate what Google should do to make this right.

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Google

Update Account Information issue
Reported by GetHuman-allinsha
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 20761 others
0 customers following this

Timeline

GetHuman-allinsha started working on this issue
Mar 24th 12:02am