Wanted to share a issue with a app you have on your site, Wizard of oz slots by Zigna...

GetHuman5867868's Complaint issue with Google from March 2021

Help with my Google issue
First: share to improve GetHuman5867868's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5867868 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman5867868's own words
Wanted to share a issue with a app you have on your site, Wizard of oz slots by Zigna. They were running a contest to try and make it thru certain levels of the game, after I spent * coin packages on this game at **.** each, the end was supposed to be a big spin payout, never got a chance to get that, after writing a letter to them, no response was given, found out other people got payouts, then Zigna decided to take back from people more then was payed out, including what they bought, you might want to really think about the company you have on your page, lots of people are claiming fraud and thieves, i would like to receive those * coin packs back, you can check my google pay account to verify

GetHuman5867868 did not yet indicate what Google should do to make this right.

How GetHuman5867868 fixed the problem

We are waiting for GetHuman5867868 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google

Complaint issue
Reported by GetHuman5867868
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 20676 others
0 customers following this

Timeline

GetHuman5867868 started working on this issue
Mar 20th 2:33pm