I no longer have a "valid" password. I can't recover my password because I don't own a...

GetHuman5621278's Recover Account issue with Google from March 2021

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman5621278's own words
I no longer have a "valid" password. I can't recover my password because I don't own a "smart phone". I have tried every recovery method you offer and none of them work in my case. Surely there is a way, for a long time google user like myself to recover their password! I have the old password. I have a landline phone number. I have an email address (google and non-google) and yet, have been unable to access my account for six months now.

GetHuman5621278 did not yet indicate what Google should do to make this right.

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Recover Account issue
Reported by GetHuman5621278
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 20675 others
0 customers following this


GetHuman5621278 started working on this issue
Mar 20th 2:24pm

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