My phone was stolen and I was sent a replacement by my carrier (T-Mobile). I went throu...

GetHuman-pbernini's Recover Account issue with Google from October 2020

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-pbernini's own words
My phone was stolen and I was sent a replacement by my carrier (T-Mobile). I went through the start-up and syncing process. All of my photos from my old device had been backed up in my Google Photos and I could see them on my computer, so I was relieved to see them still there. When I installed my back up of What's App on my new phone, it copied all my What's App photos to my gallery, and now there are only those photos in my Google Photos. Where are all of my photos??

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Google

Recover Account issue
Reported by GetHuman-pbernini
Oct 29th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 20248 others
0 customers following this

Timeline

GetHuman-pbernini started working on this issue
Oct 29th, 2020 3:51pm

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