Fixed. The afterexperience web sites etc.aggressive and confusing to the elderly

GetHuman-pgaforto's Complaint issue with Google from October 2019

Help with my Google issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-pgaforto's own words
Expert ok ... BT no longer accepts my goggle email address when I wish to log in to them.I have just spoken on the phone to a level *engineer. THEY accepted my goggle email address as my ID up until Saturday the **th. They can still send me emails to my goggle email address. He suggested that l contact you first to see if you could shed any light on the matter peter
Later web sites
Done
To long
Not likly
How GetHuman-pgaforto fixed the problem
I got sorted. How I do not really know. My computer skills are limited. BT suggested I contacted Google to check the validity of my email address this I did. Expert informed me it was ok. He suggested away to navigate though the BT system. I am now happy *Thank you again. Peter.
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Expert ok
Complaint issue
Reported by GetHuman-pgaforto
Oct 2nd, 2019 - a year ago
Fixed
GetHuman-pgaforto shared how to fix
Seen by 12 customers so far
Similar issue to 103878 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman-pgaforto started working on this issue
Oct 2nd, 2019 6:53pm
GetHuman-pgaforto confirmed the issue is fixed. Hooray!
Oct 4th, 2019 7:02am
GetHuman-pgaforto shared this issue with your circles on Google+
Oct 4th, 2019 7:23am

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