Google Customer FAQ

You can find information about recent charges to your credit card from Google by visiting your Google Account. Once logged in, navigate to the 'Payments and Subscriptions' section, then select 'Manage your payments'. Here, you can see all past activity including recent transactions. Any recent charge from Google should be displayed here with the relevant information including the service for which the charge was made. If you still have concerns about a specific payment, there is a link to the most up-to-date contact information right here on this page that you are viewing.

If you have two-step verification set up on your Google account, but no longer have access to the old phone you used, you can still log into your account. Google provides a few recovery options for this scenario: 1. Using backup codes you created when you set up two-step verification. 2. Having a secondary phone number added to your account for this purpose. 3. Using Google's Account Recovery process. For the Account Recovery process, this may involve confirming your identity with secondary email addresses, answering security questions, or providing details that only the account owner would know. However, note that it is not guaranteed that this method will work every time, as it heavily depends on having enough information to verify your identity.

If you cannot get verification codes on any device, Google has a recovery process you can follow. Visit the Google Account Recovery page, and enter your email or phone number. Click "Next" and on the following page, select "Try another way" when asked for a verification code. You may be asked serious questions about your account to confirm your identity, such as recent emails sent, or people you’ve recently emailed. Google evaluates your responses and sends instructions to the email address provided as a recovery email, if considered your correct identity. The recovery process works best when the steps are followed on a device where you often sign in. Please ensure you supply as much information as possible to prove it's your account.

If your phone number is incorrect in your Google account's 2-step verification, you can still recover your account using other recovery options. Use an alternative second step like using a backup code or a security key. If you can’t access these recovery options, you can click on "Try another way" during the recovery process. Be ready to provide some information like your recovery email, the date you created your Google account and services you are currently using. This helps Google to confirm your identity and protect your account's security. Keep in mind it may take a few days for the Google team to respond.

To access your Gmail address, you need to sign in to your account. Go to gmail.com on your web browser. Enter your email address, which is marlittmia@gmail.com, then click "Next". On the following page, enter your password and click "Next" again. If you've forgotten your password, click on "Forgot password?" and follow the instructions to recover your account. Google will verify your identity through a series of questions related to your account. Once you're signed in, you can access your emails. Remember to sign out of your account after use if you're on a public computer to ensure your account stays safe.