My phone had a virus, so I changed my password, and I cannot get back into my Google a...

GetHuman-zeekalan's Recover Account issue with Google from June 2019

Help with my Google issue
Before contacting them, items GetHuman-zeekalan may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-zeekalan's own words
My phone had a virus, so I changed my password, and I cannot get back into my Google account. My phone won't let me log in either after my factory reset. I NEED TO GET INTO google for my contacts. My business depends on it. I can provide birth certificate, ID, and whatever you need. I at least need my contacts sent to me. I could care less about the account. My real name is Isaac Alan Anyone **-**-**** not Zeek Alan like my account. Z*****@***.com
GetHuman-zeekalan did not yet indicate what Google should do to make this right.
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Recover Account issue
Reported by GetHuman-zeekalan
Jun 13th, 2019 - 4 mons ago
I have an issue with Google too
Not resolved
Seen by 4 customers so far
Similar issue to 75943 others
0 customers following this
Timeline
GetHuman-zeekalan started working on this issue
Jun 13th 3:39am
GetHuman-zeekalan shared this issue with friends on Facebook
Jun 13th 3:40am