I got a new Galaxy S** phone, my grandson wanted me to use the Authenicator for his vid...

GetHuman2618957's Technical Support issue with Google from March 2019

Help with my Google issue
The issue in GetHuman2618957's own words
I got a new Galaxy S** phone, my grandson wanted me to use the Authenicator for his video game, and ever since I am not able to get my email from "*****@***.com" email to receive through my Outlook **** version on any of my three machines. I can get it from the website with the same password, but not through Outlook. Can you tell me how to repair this problem? I would greatly appreciate it & thank you.
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Technical Support issue
Reported by GetHuman2618957
Mar 28th, 2019 - a mon ago
I have an issue with Google too
Fixed
Seen by 6 customers so far
Similar issue to 53446 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman2618957 started working on this issue
Mar 28th 8:14pm
GetHuman2618957 indicated the issue is not fixed yet.
Mar 31st 9:39pm