I accidentally charged something when I was helping my It is order GPA...

GetHuman2615774's Refund or Suspicious Charges issue with Google from March 2019

Help with my Google issue
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2615774's own words
I accidentally charged something when I was helping my It is order GPA ****-****-****-*****. How could a childs game possibly cost $**.**. The game does not show up on my phone. Ace-Viral answers that Google is responsible for any refunds and your answer is they are responsible. I cannot afford this charge. In addition I cancelled that debit card with the bank. If you can help me get the refund I need to give someone the new information.
GetHuman2615774 did not yet indicate what Google should do to make this right.
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Google

Refund or Suspicious Charges issue
Reported by GetHuman2615774
Mar 28th, 2019 - 22d ago
I have an issue with Google too
Fixed
Seen by 9 customers so far
Similar issue to 53345 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman2615774 started working on this issue
Mar 28th 12:20pm
GetHuman2615774 indicated the issue is not fixed yet.
Mar 31st 3:30pm