I have a Samsung note * which has had a factory reset but all my accounts were hacked a...

GetHuman-lucymood's customer service issue with Google from March 2019

49187 similar
0 following
Help with my Google issue
First: share to improve GetHuman-lucymood's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lucymood's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lucymood will want to follow the link below to head to their help center. We will check on GetHuman-lucymood later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lucymood may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-lucymood's own words
I have a Samsung note * which has had a factory reset but all my accounts were hacked and now the phone is asking for the google account I used before and I suffer memory loss and don’t know which one I used due to a lot being made up by my hacker I need to know what account is linked to my phone*It’s with o* and I got a contract from Carphone warehouse in March last year my name is lucy moody*** Eastwoodbury Crescent *Southend on sea*Essex*Ss**xh*************
GetHuman-lucymood did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-lucymood fixed the problem
We are waiting for GetHuman-lucymood to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lucymood fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lucymood
Mar 13th, 2019 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 9 customers so far
Similar issue to 49187 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lucymood started working on this issue
Mar 13th 1:56pm