Hello, *Recently i have paid on busuu (french) Rs.*** for premium membership using goog...

GetHuman2460947's customer service issue with Google from March 2019

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The issue in GetHuman2460947's own words
Hello, *Recently i have paid on busuu (french) Rs.*** for premium membership using google play. But later i was not able to access the premium membership. I had contacted the busuu team but they say as soon as they received the confirmation it was cancelled instantly. Now the amount (***) has been deducted from my account plus i didn't receive any confirmation email from google pay which contains the transaction id with GPA. I request google to please consider my query and revert as soon as possible. This is the second email i am writing to google team. Thank you
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Google

Customer service issue
Reported by GetHuman2460947
Mar 12th, 2019 - 5 mons ago
I have an issue with Google too
Not resolved
Seen by 12 customers so far
Similar issue to 48900 others
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Timeline
GetHuman2460947 started working on this issue
Mar 12th 2:09pm