my new phone which I purchased last year was working fine until a few days ago I create...

GetHuman-tinnafra's customer service issue with Google from February 2019

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The issue in GetHuman-tinnafra's own words
my new phone which I purchased last year was working fine until a few days ago I created a new account on google now my new phone won't work and google is not taking any update I have put into the new phone to get it going again what can I do my phone is not doing anything it turns on but won't allow texts or your verified codes I can only get them thru my new account which it works only sometimes I don't know what else to do
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Customer service issue
Reported by GetHuman-tinnafra
Feb 7th, 2019 - 3 mons ago
I have an issue with Google too
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Seen by 7 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-tinnafra started working on this issue
Feb 7th 6:57pm
GetHuman-tinnafra indicated the issue is not fixed yet.
Feb 7th 6:59pm