Okay long story short my ** yr old son has been making in app purchases with my google...
GetHuman2152165's customer service issue with Google from February 2019
Help with my Google issue
First: share to improve GetHuman2152165's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2152165 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman2152165's own words
I wasnt trying to.do anything my under aged son made the purchases ... Okay long story short my ** yr old son has been making in app purchases with my google acct without my permission no matter what I do he always finds ways around my passwords acct security etc. Some of the purchases range upwards of fifty dollars a pop...I dont find out til later of course im a single dad I dont know wjat else to do if you could please please help me I would appreciate if you gave me the money back as like I said the purchases were made by a minor
I would appreciate if you could give me the money back...I did read some where that on occasions such as "if the purchases were made by a family memer without my consent youd issue a
I have an issue with Google too
How GetHuman2152165 fixed the problem
We are waiting for GetHuman2152165 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.