To whom this may concern, :)*I don't understand the icon colors on Google maps and when...

GetHuman-candykwr's customer service issue with Google from January 2019

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The issue in GetHuman-candykwr's own words
To whom this may concern, :)*I don't understand the icon colors on Google maps and when they change. My husband is stationed in Korea and his colors vary from bright blue, to light blue, to grey. What does that mean? Also how do I know when someone has stopped sharing locations? Why is this information not online? Why does it sometimes not update for hrs? This would really help a military spouse to worry less.**Sincerely, **Candais Wright
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Customer service issue
Reported by GetHuman-candykwr
Jan 27th, 2019 - 10 mos ago
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GetHuman-candykwr started working on this issue
Jan 27th 6:41am