I lost my ISP (Spectrum) yesterday while waiting to have my new service with AT&T today...

GetHuman-drsaxx's customer service issue with Google from January 2019

36178 similar
0 following
Help with my Google issue
First: share to improve GetHuman-drsaxx's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-drsaxx got the right customer help using our suggestion.
Before contacting them, items GetHuman-drsaxx may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-drsaxx's own words
I lost my ISP (Spectrum) yesterday while waiting to have my new service with AT&T today. I needed to get online to do my online college work, so I turned on my AT&T iPhone hot spot, and was able to get on. But when i tried to get on Google, all of my bookmarks were gone, as well as all of my saved passwords, etc. I was directed to download my bookmarks, so i did, but what I got was from a couple of years ago and out of date. Also, all of my web passwords are gone. Every time that I try to get on a familiar website, the NORTON link comes up and tries to populate my information, but it is all out of date as well. Can you help me retrieve my information?
GetHuman-drsaxx did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-drsaxx fixed the problem
We are waiting for GetHuman-drsaxx to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-drsaxx fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-drsaxx
Jan 26th, 2019 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 6 customers so far
Similar issue to 36178 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-drsaxx started working on this issue
Jan 26th 8:43am