I lost my ISP (Spectrum) yesterday while waiting to have my new service with AT&T today...

GetHuman-drsaxx's customer service issue with Google from January 2019

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The issue in GetHuman-drsaxx's own words
I lost my ISP (Spectrum) yesterday while waiting to have my new service with AT&T today. I needed to get online to do my online college work, so I turned on my AT&T iPhone hot spot, and was able to get on. But when i tried to get on Google, all of my bookmarks were gone, as well as all of my saved passwords, etc. I was directed to download my bookmarks, so i did, but what I got was from a couple of years ago and out of date. Also, all of my web passwords are gone. Every time that I try to get on a familiar website, the NORTON link comes up and tries to populate my information, but it is all out of date as well. Can you help me retrieve my information?
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Customer service issue
Reported by GetHuman-drsaxx
Jan 26th, 2019 - 3 mons ago
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GetHuman-drsaxx started working on this issue
Jan 26th 8:43am