For some reason I’m unable to recover my account because I forgot my password. I keep g...

GetHuman2042248's customer service issue with Google from January 2019

1 view
36145 similar
0 following
Help with my Google issue
First: share to improve GetHuman2042248's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2042248's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2042248 will want to follow the link below to head to their help center. We will check on GetHuman2042248 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2042248 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2042248's own words
For some reason I’m unable to recover my account because I forgot my password. I keep getting criptic messages from “google”. It allows me to get a text to recover the email and then it ask me to put down the date that I opened my account instead of doing the norm and allowing me to change the password! I’ve never had this issue before I’ve always been able to change my password. This is being done to two of my accounts. The accounts are *****@***.com and *****@***.com. Please help me correct this as I have important mail in there I need to retrieve. I can be reached at ***-***-**** if anyone would like to discuss this. Also, I’m giving you my friends email address because the ones I’m locked out of are the only ones I use! So, send your information to that address!
GetHuman2042248 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman2042248 fixed the problem
We are waiting for GetHuman2042248 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2042248 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2042248
Jan 26th, 2019 - 3 mons ago
I have an issue with Google too
Not resolved
Seen by 1 customer so far
Similar issue to 36145 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2042248 started working on this issue
Jan 26th 3:39am