For some reason I’m unable to recover my account because I forgot my password. I keep g...

GetHuman2042248's customer service issue with Google from January 2019

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman2042248's own words
For some reason I’m unable to recover my account because I forgot my password. I keep getting criptic messages from “google”. It allows me to get a text to recover the email and then it ask me to put down the date that I opened my account instead of doing the norm and allowing me to change the password! I’ve never had this issue before I’ve always been able to change my password. This is being done to two of my accounts. The accounts are *****@***.com and *****@***.com. Please help me correct this as I have important mail in there I need to retrieve. I can be reached at ***-***-**** if anyone would like to discuss this. Also, I’m giving you my friends email address because the ones I’m locked out of are the only ones I use! So, send your information to that address!
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Google

Customer service issue
Reported by GetHuman2042248
Jan 26th, 2019 - 3 mons ago
I have an issue with Google too
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Timeline
GetHuman2042248 started working on this issue
Jan 26th 3:39am