I created an email for my PlayStation * around ** years ago. I made a lot of purchases...

GetHuman2041613's customer service issue with Google from January 2019

Help with my Google issue
The issue in GetHuman2041613's own words
I created an email for my PlayStation * around ** years ago. I made a lot of purchases on that account and I ended up selling my ps* and had an Xbox for a while. I recently bought a ps* and I would like to recover my purchases for my kids. However I do not remember the information needed to log in besides my email which is GJ*****@***.com. I would really like to reacces that account beings there is a lot of money I really don't want to respend for out of date map packs and games ect.
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Google

Customer service issue
Reported by GetHuman2041613
Jan 26th, 2019 - 3 mons ago
I have an issue with Google too
Fixed
Seen by 2 customers so far
Similar issue to 36123 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman2041613 started working on this issue
Jan 26th 1:05am
GetHuman2041613 indicated the issue is not fixed yet.
Jan 26th 1:06am