files app refuses to open unless i powerwash.**Platform******.**.* (Official Build) bet...

GetHuman-goth's customer service issue with Google from January 2019

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The issue in GetHuman-goth's own words
files app refuses to open unless i powerwash.**Platform******.**.* (Official Build) beta-channel veyron*jerry*Firmware*Google*Veyron*Jerry.****.***.**Channel*ARC Version*********Blink****.** (@*da*ba************dabd*dc*bc*e**cd******)*V***.*.***.***User Agent*Mozilla**.* (X*** CrOS armv*l *****.**.*) AppleWebKit****.** (KHTML, like Gecko) Chrome***.*.****.** Safari****.***Command Line**opt*google*chrome*chrome --ppapi-flash-path**opt*google*chrome*pepper*libpepflashplayer.so --ppapi-flash-version***.*.*.*** --ui-prioritize-in-gpu-process --use-gl*egl --gpu-sandbox-failures-fatal*yes --gpu-sandbox-start-early --enable-logging --log-level** --use-cras --enable-wayland-server --user-data-dir**home*chronos --login-profile*user --has-chromeos-keyboard --guest-wallpaper-large**usr*share*chromeos-assets*wallpaper*guest*large.jpg --guest-wallpaper-small**usr*share*chromeos-assets*wallpaper*guest*small.jpg --child-wallpaper-large**usr*share*chromeos-assets*wallpaper*child*large.jpg --child-wallpaper-small**usr*share*chromeos-assets*wallpaper*child*small.jpg --default-wallpaper-large**usr*share*chromeos-assets*wallpaper*default*large.jpg --default-wallpaper-small**usr*share*chromeos-assets*wallpaper*default*small.jpg --enable-consumer-kiosk --arc-availability*officially-supported --enterprise-enrollment-initial-modulus*** --enterprise-enrollment-modulus-limit*** --login-manager --first-exec-after-boot --vmodule**arc****,nss*cert*database*chromeos**,**assistant****,*chromeos*login****,auto*enrollment*controller**,**ui*ozone****,**ui*display*manager*chromeos****,*night*light***,update*engine**,component*updater*service**,power*button*observer**,webui*login*view**,lock*state*controller**,webui*screen*locker**,screen*locker***Build Date*Tuesday, December **, ****

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Google

Customer service issue
Reported by GetHuman-goth
Jan 17th, 2019 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 33679 others
0 customers following this

Timeline

GetHuman-goth started working on this issue
Jan 17th, 2019 3:24pm